SERVICE

Ascendum is professional, flexible and above all quick.

The Ascendum team relies on a tried and tested network of 6 branches with workshops, over 60 service buses, 6 rental stations and 5 spare parts warehouses. We offer maintenance and repair services for Volvo CE, Sennebogen (Greenline & Multiline), Volvo Penta, Epiroc and rigid haulers from Terex.

On-site service

Our well-trained construction equipment technicians are here for you, across the whole of Austria, with over 60 mobile client service vehicles. That means we can get to you quickly and respond wherever your equipment is.

TOP service network

Alongside over 60 mobile technicians, our service network also has 6 branches across Austria. Short distances mean that we can respond as quickly as possible and ensure optimum installer availability.

Flexible repair solutions

Component repairs for engines, gearboxes and axles are also no problem for us. Ascendum offers individual repair solutions and can therefore often save you from replacing complete parts.

SERVICES

Our strength? Service!

In line with our corporate values, we are ambitious, reliable and above all client-centric. As a premium service provider for construction equipment, our clients come first.

Servicing & maintenance

Regular maintenance of your equipment is the be all and end all to avoid downtimes. We take care of servicing in line with manufacturer specifications.
Inspection in compliance with § 8 of the ordinance on work equipment and tools? No problem! We are happy to conduct the annual inspection required under the ordinance on work equipment and tools.

Special setups and solutions

We perform special setups such as on forestry equipment, pile drivers, drilling rigs, winter equipment or road sweepers for you in our workshops. We are also happy to facilitate special accessories, such as changes to buckets and scoops as desired by the client.

Repair

Has the equipment stopped? Is nothing working? In most cases, we can get to you within 2 hours. Our construction equipment technicians will get to the bottom of the problem and do everything possible to get your equipment back in operation as quickly as possible.

SERVICE­ AGREEMENTS

Maintenance, repairs, safety tests at reasonable fixed costs

Be on the safe side with a GOLD or BLUE service agreement! The cover means that your equipment will always enjoy optimal maintenance. This enables you to improve the resale value of your equipment and even detect problems early, before unplanned downtimes occur.

GOLD or BLUE service agreements can also be invidually customised. Ask our sales representatives for detailed information.

Our sales team is happy to advise.

GOLD service agreement

Includes:

  • Repairs with original parts
  • Maintenance materials such as filters, gaskets etc.
  • Particulate filter maintenance
  • MATRIS equipment analysis report
  • Annual inspection in compliance with § 8 of the ordinance on work equipment and tools
  • Manufacturer’s telematics system
  • Working time during business hours, additional costs as well as travel to and from the site

BLUE service agreement

Includes:

  • Maintenance materials such as filters, gaskets etc.
  • Annual inspection in compliance with § 8 of the ordinance on work equipment and tools
  • Manufacturer’s telematics system
  • Working time during business hours, additional costs as well as travel to and from the site

OIL ANALYSIS

Oil analysis is a very effective way to detect potential problems with your equipment.

Oil analysis can be used very effectively for engines, axles, gearboxes, transfer cases and hydraulic systems; the same processes also work for coolant and fuel. In response to the diagnosis, you can plan small repair work on the machine, rather than risking an unplanned larger repair at a later date.

Samples

The required samples are taken and sent a special Volvo laboratory.

Analysis

Our specialists analyse the samples and collect a wealth of information from which they can draw conclusions about the condition of your machine.

Diagnosis

You are immediately provided with a detailed diagnosis. You receive action recommendations together with the diagnosis.

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